Advice for Customers
Reputable e-bike batteries are very safe, but you may have seen headlines about e-bike fires. We've asked industry experts to explain how reputable brands build fire safety into the design of e-bike batteries, and how by purchasing responsibly and using them properly, you can be confident in the safety of your e-bike.
Reputable e-bike suppliers incorporate numerous safety features and thoroughly test their batteries, so the fire risk for good quality e-bike batteries bought from a reputable source is extremely low. Even so, it’s still very important to follow the instructions for charging and storing your e-bike battery. Batteries contain complex materials, including flammable electrolytes, which are great for storing energy but which need to be handled with care and disposed of responsibly. If a battery gets too hot or is damaged, it can cause a rapid rise in temperature, which could lead to a fire. Improper use, unauthorised repairs, using non-genuine parts or using the wrong charger will significantly increase this risk.
Using the correct charger is really important for safety and keeping your battery in good shape. That charger is designed to work perfectly with your battery, charging it at the right speed and with built-in safety features. If you use a different charger, you might overcharge or overheat the battery, which can damage it or even cause a fire. Plus, using the correct charger helps your battery last longer, so it’s a win-win!
A damaged e-bike battery can be dangerous because it might short circuit, leak, or even catch fire. If you notice any damage, stop using the battery right away. It’s a good idea to regularly check your battery for any signs of wear and tear. If you think it’s damaged, get it inspected or replaced by a professional. And remember, if your battery is damaged beyond repair, make sure to dispose of it properly to avoid any environmental or safety risks.
Before an e-bike battery can be sold in the UK, it needs to pass a series of important safety tests. These tests make sure the battery can handle things like being dropped, vibrations, and even overcharging without catching fire or exploding. The battery should also be tested for water resistance, so it doesn’t get damaged if you’re riding in the rain. These checks are essential to ensure that the battery is safe to use and won’t pose a risk while you're out on your e-bike. Always look for batteries that meet these safety standards and look for CE and/or UKCA marking on the battery to keep your rides worry-free!
